Privacy Policy

We collect personal data when you use our website to create an account, place an order, subscribe to marketing communications, or contact us. This data may include your name, email address, phone number, billing details, payment-related information, IP address, and basic usage data necessary to provide our services.

We use your personal data to process orders, provide services, manage user accounts, communicate about purchases and service updates, respond to support requests, send marketing communications where you have given consent, analyze website usage, and comply with legal, accounting, and regulatory obligations.

By providing your personal details or contacting BLINK eSIM via WhatsApp, you consent to the collection and use of your WhatsApp phone number and any information you choose to share. You also consent to receiving messages from BLINK eSIM via WhatsApp. These messages may include, but are not limited to, service-related updates, account notifications, recharge alerts, customer support communications, promotional offers, product information, travel-related updates, and any other communications necessary to deliver and improve our services. You acknowledge and agree that such communications are an integral part of the services provided by BLINK eSIM.

We apply appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, or disclosure. These measures include secure server infrastructure, encrypted data transmission using HTTPS, access controls, and regular system updates. We periodically review and update our security practices to maintain data protection standards.

We use cookies and similar technologies to ensure the proper functioning of our website and to analyze its usage. Essential cookies are required for core features such as account login, security, and checkout.

Analytics cookies are used to understand how visitors interact with the website. These cookies collect information such as anonymized IP address, browser type, device type, pages visited, and usage patterns. Analytics cookies are only set after you provide explicit consent through the cookie banner.

We do not load non-essential cookies unless consent is given. You can accept or reject cookies when you first visit the website and change your preferences at any time through the cookie settings.

Our website may include links to third-party websites or services that are not operated or controlled by us. When you access these third-party services, your personal data is processed according to their own privacy policies. We are not responsible for the content or data protection practices of third-party websites and recommend that you review their privacy policies before providing any personal information.

You have the right to access, correct, delete, and request a copy of your personal data. You have the right to withdraw consent for marketing communications at any time. You may also object to certain data processing activities and request restriction of processing where permitted by law. Requests can be made by contacting us using the details provided in this policy.

We may update this Privacy and Cookies Policy from time to time to reflect legal, technical, or operational changes. Any updates will be published on this page with a revised effective date. We recommend reviewing this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy and Cookies Policy or the processing of your personal data, please contact us using the contact details provided on this website.

EUROPE:

This Privacy and Cookies Policy has been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation – GDPR), as well as Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD).

USA:

This Privacy and Cookies Policy applies to users in the United States and describes how Tours and Travel Worldwide Inc., located at 651 N Broad St, Middletown, 19709, New Castle, USA, collects, uses, and protects personal information in connection with the operation of this website. We are committed to safeguarding your privacy and handling personal data in accordance with applicable U.S. privacy laws.

Who is responsible for the personal data we collect on this website?

The person responsible for the treatment is TRAVELER SIM SL with CIF B13826482 (hereinafter TRAVELER), with address for these purposes at Avda. del Talgo nº 228, 5D; 28023 Madrid, and with an email address [email protected].

What is the purpose of this data processing?

We process personal data to provide our services and manage our relationship with you. Below, we describe the purposes of the data processing, the applicable legal basis, the data retention periods, and whether personal data is shared with third parties, in accordance with applicable data protection laws.

User register:

• Responsable: TRAVELER SIM SL
• Contact information: [email protected]
• End of processing: The personal data processed will be used to purchase an Esim card to browse the Internet through your smartphone.
• Legal base: The express consent of the user when registering on our website. Article 6.1.a) RGPD.
• Data categories used: Username, first name, last name, email and password.
• Recipient categories: Personal data will not be transferred to any third party or recipient.
• Transfers to other countries: No transfers to other countries are planned.
• Data retention period: The data will be kept as long as you are a registered user of our website.
• Are there automated decisions or profiling?: There will be no automated decision-making or profiling.

Newsletter

• Responsible: TRAVELER SIM SL
• Contact information: [email protected]
• Fin del tratamiento: Send by email our newsletter, offers, promotions, etc.
• Legal base: Legitimate interest of the person responsible. Article 6.1.f) RGPD. The express consent of the user. Article 6.1.a) RGPD.
• Data categories used: email.
• Recipient categories: No recipients of the information are planned.
• Transfers to other countries: No transfers to other countries are planned.
• Data retention period: We will send the newsletter as long as the cancellation or deletion of personal data is not requested.
• Are there automated decisions or profiling?: There will be no automated decision-making or profiling.

What rights does the interested party have?

The GDPR grants you the following rights, which you can exercise by sending an email to [email protected]; You must send us the email from the same address you used to write to us.

Right of access

You have the right to obtain confirmation as to whether we process personal data relating to you. Where this is the case, you have the right to access that personal data and receive information about how it is processed. You also have the right to request a copy of the personal data we hold about you.

Right to rectification

You have the right to request the correction of inaccurate personal data concerning you without undue delay. You also have the right to request that incomplete personal data be completed, taking into account the purposes of the processing.

Right to erasure

You have the right to request the deletion of personal data concerning you without undue delay where the conditions set out in the GDPR are met.

We are obliged to delete personal data without undue delay when any of the following circumstances apply:

a) The personal data is no longer necessary for the purposes for which it was collected or processed.
b) You withdraw consent and there is no other legal basis for the processing.
c) You object to the processing and there are no overriding legitimate grounds to continue.
d) The personal data has been processed unlawfully.
e) Deletion is required to comply with a legal obligation under applicable EU or Member State law.

The obligation to delete personal data will not apply when the processing is necessary to:

1) To exercise the right to freedom of expression and information.
b) To comply with a legal obligation under applicable Union or Member State law.
c) To perform a task carried out in the public interest or in the exercise of official authority.
d) For archiving purposes in the public interest, scientific or historical research, or statistical purposes, where deletion would seriously impair the achievement of those purposes.
e) For the establishment, exercise, or defense of legal claims.

Limitation of treatment

You have the right to obtain the limitation of the processing of your data when any of the following conditions are met:

a) You contest the accuracy of the personal data, for a period allowing us to verify its accuracy.
b) You withdraw consent and there is no other legal basis for the processing.
c) We no longer need the personal data for processing purposes, but you require it for the establishment, exercise, or defense of legal claims.
d) You have objected to the processing, pending verification of whether our legitimate grounds override your rights and interests.

Data portability

You have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where applicable.

Opposition to treatment

You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on legitimate interests or tasks carried out in the public interest. We will cease processing your personal data unless we demonstrate compelling legitimate grounds which override your interests, rights and freedoms, or the processing is necessary for the establishment, exercise or defense of legal claims.

Revocation of consent

You have the right to withdraw your consent to the processing of your personal data at any time. The withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

Complaint to the data protection authorities

You have the right to lodge a complaint with a competent data protection authority if you believe that the processing of your personal data does not comply with applicable data protection laws.

In this case, the competent authority is the Spanish Data Protection Agency. You may exercise your rights at the following address:

https://sedeagpd.gob.es/sede-electronica-web/vistas/infoSede/inicio.jsf

Processing of minors' data.

Our services are intended for individuals aged 16 years or older. We do not knowingly collect personal data from persons under this age. If necessary, we may request proof of age to verify compliance with this requirement.