Terms and Conditions

This Legal Notice of the services offered at the URL https://www.blinkesim.com and all websites that are part of the BLINK eSIM GROUP (hereinafter the PORTAL) is subscribed to by Tours and Travel Worldwide Inc (651 N Broad St, Middletown, 19709, New Castle, USA) as payment processor intermediary in association with Traveler Sim Sl with CIF B13826482 (hereinafter BLINK), owner of said URL, with tax address in Madrid, Avda. del Talgo nº 228, 5D; 28023 Madrid, and with an email address blinkesim@blinkesim.com.

These Terms and Conditions constitute a legally binding agreement (“Agreement”) between you and BLINK, in relation to your access to and use of our website.
Supplemental terms and conditions or documents that may be posted on the Website from time to time also form part of these Terms and Conditions. We reserve the right, at our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. We may alert you about any changes by updating the “Last updated” date of these Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms and Conditions to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the Website after the date such revised Terms are posted.

1. eSIM service

BLINK sells prepaid eSIM with data service plans based on eSIM technology (the “Service”). BLINK may resell the Service through a Partner or Agent.

2. Terms of Service

2.1. Record

2.1.1. The customer can register for the Service through our website, flashesim.com or through other partners or agents.
2.1.2. Customer must provide their first and last name, and a verifiable email address to register.
2.1.3. The client must accept the General Conditions and Privacy Policies to register for the Service

2.2. Purchase and activation

2.2.1. BLINK may restrict plan availability in some countries. Customers can search, select and purchase our plans on our website or through our partners and agents.
2.2.2. By purchasing the Service, customers acknowledge that they have an unlocked and eSIM compatible device, which is a prerequisite for the Service.
2.2.3. At the time of purchase, customers must download the eSIM to the customer's device for data plans to be configured according to their order. The downloaded eSIM will still be on your device after your credit has run out or your plan has expired. Customers can choose to remove the eSIM at.
2.2.4. To start the service, the customer must first download the eSIM and then activate the data plan associated with the eSIM before the service can begin. This eSIM download and plan activation may require a stable internet connection.
2.2.5. I confirm that I know that I can use the eSIM on my smartphone or on another person's smartphone that is compatible with the eSIM. Once the eSIM is installed on one device, it cannot be installed on another. The duration of eSIM plans begins from the day of their activation.

2.3. Duration and termination

2.3.1. The Service will begin immediately upon successful download of the eSIM and activation of the data plan associated with the eSIM.
2.3.2. The duration of the Service will be adjusted to the conditions of the contracted plan.
2.3.3. The Service will end when the entire plan is consumed or when the plan term expires, whichever occurs first.
2.3.4. BLINK may suspend the Customer's use of the Service in the event of non-compliance with the Customer's obligations mentioned below, with or without prior notice.
2.3.5. BLINK reserves the right to close any Customer's account(s) and request payment if the Customer attempts to use the service fraudulently or breaches any of these Terms and Conditions or violates any law, statute or regulation. governmental.

2.4. Commitment

2.4.1. The Service is provided "as is" and "as available." BLINK will take reasonable steps to make the Service available to you at all times, depending on our and/or our service provider's ability to maintain network capacity and connection availability. However, because BLINK relies on technology and networks provided by its partners, BLINK cannot guarantee the network coverage, quality or availability of the Service.
2.4.2. BLINK partners with other telecommunications operators to provide the Service. BLINK has no obligation to inform the customer if they use services from such partners. Customers also agree to comply with our partners' Terms and Conditions.
2.4.3. Service availability depends on our partners' ability to maintain network capacity and connection availability, for which there are no guarantees.
2.4.4 BLINK is not liable for any issues that may arise due to their proposed service not being continuously available. Also, BLINK does not assure uninterrupted operation of their network service. Therefore this service is not suitable for emergency calls or communications.

2.5. Client Obligations

2.5.1. The Client agrees to use the Service in accordance with these General Conditions and to be responsible for all use of the Service.
2.5.2. Customer agrees to submit true, accurate and complete registration information, and to keep such information up to date.
2.5.3. Customer agrees to keep the password confidential and will be responsible for all use of the account and password. We reserve the right to remove, reclaim, or change a username selected by the user if we determine, in our sole discretion, that such username is objectionable.
2.5.4. Customer agrees to use the Service in accordance with all applicable laws and regulations of the customer's country of origin, country of residence, and the country in which Customer is located.
2.5.5. Customer agrees that the Service will be used for personal consumption only.
2.5.6. The client agrees that the Service will not be used to carry out any abusive, illegal or fraudulent action or that causes deterioration or damage to the Network.
2.5.8. Customer agrees that BLINK may suspend the Service in the event of failure to comply with the above obligations, and that Customer will remain responsible and liable to pay all charges due under these Terms and Conditions with respect to the suspended Services. Please note that any attempt to deliberately damage or undermine the legitimate operation of the Services and the Program may be a violation of criminal and civil laws. BLINK reserves the right to seek remedies and damages (including attorneys' fees) to the fullest extent of the law, including criminal prosecution.

3. Payment terms

3.1. El cliente puede registrarse y adquirir la eSIM en nuestra web. El pago se puede procesar a través de un agente autorizado de BLINK como Tours and Travel Worldwide Inc, con sede en 651 N Broad St, Middletown, 19709, New Castle, USA.

3.2. All eSIMs are prepaid and prices include excise taxes unless otherwise specified. Excise tax will be charged based on the zip code indicated in the billing information related to the credit card payment.
3.3. Indirect Taxes means sales tax, value added tax and any other similar levies or taxes imposed by government entities at the time of the sale of the Plans.

4. Return and refund policy

4.1. Customers will be charged at the time of eSIM purchase.
4.2. Customers may request a refund or exchange prior to eSIM installation and activation or if there is a known technical issue originating from BLINK after eSIM activation.
4.3. Any complaint or comment about the Service can be sent to the support team through the WhatsApp channel, or by email blinkesim@blinkesim.com

5. Applicable law and legal compliance

5.1. This Agreement and any non-contractual obligations arising from or in connection with it, will be governed by and construed in accordance with Spanish laws.
5.2. Other mandatory rules, regulations and laws of other states or countries may also apply to your use of the Services.
5.3. We may need to collect certain personal information from you to comply with legal and regulatory requirements. If we ask you for such information and we tell you that it is to comply with laws or regulations, you agree to provide us with the true and accurate information requested. Our use of your personal information is subject to the terms of our Privacy Policy (see below).

6. Intellectual property rights

The entirety of this website: texts, images, brands, graphics, logos, buttons, software files, color combinations, as well as the structure, selection, arrangement and presentation of its contents, is protected by Intellectual Property laws. . and Industrial, its reproduction, distribution, public communication and transformation being prohibited, except for personal and private use.
BLINK does not guarantee that the contents are exact or error-free nor that the free use of the contents by the user does not infringe the rights of third parties. The good or bad use of this Website and its contents is the responsibility of the user.
Likewise, the reproduction, retransmission, copy, transfer or redistribution, in whole or in part, of the information contained in these pages is prohibited, whatever its purpose and the means used for it, as well as the products purchased through the website. . .

7. Privacy Policy

BLINK reserves the right to use so-called “cookies” in any type of use of the Portal. However, the User is informed of the possibility of discarding this use on their computer.

In our PRIVACY POLICY section you will find all your rights.

8. FUTURE

The clauses of this Legal Notice are written in Spanish, and are subject to current Spanish legislation. For any type of controversy arising from the use of the services or products offered on the PORTAL, the parties, with the acceptance of this Legal Notice, will submit to the competent Courts and Tribunals of the city of Madrid, unless a Law establishes a forum. different, depending on the nature of the relationship.

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